During recent conversations with my clients, the subject of KPIs keeps coming up. Either they are almost joyful to say

It drives me crazy when people reply to emails, keeping the subject lines the same. Sometimes, especially when multiple people

On my most recent plane flight, I was catching up on my reading.  We receive many monthly magazines at our

Last week, I was in Sydney , Australia working with one of my clients.  Of course, that meant that I