Creating a culture of accountability
In my work with my CEO clients, I have noticed they all have the same question. How do I grow
Does Nordstrom really care? Do YOUR employees care?
My sister Jackie was kind enough to order a tube of lipstick for me while I was traveling and have
Learning About Kobe
When you read the name Kobe, there is no doubt that you know I’m referring to the late, great basketball
Handwritten Notes
When is the last time you wrote a handwritten thank-you note? In this day of texts and emails, it’s so
Don’t answer that email!
In the rush of the day, and as our email inbox fills up, it is so tempting to respond quickly
Is AI the answer to everything?
If you’re like me, you get dozens of emails each week offering information on AI and your business. It’s like
Can Meetings Change a Company Culture?
Many company leaders hold all employee “Town Hall” meetings periodically. Or at least that’s what they call them. I prefer
Can you smell a company’s culture?
Whenever I walk into a supermarket or grocery store, the first thing I notice is how it smells. Do you
Does mindset matter?
What does having a positive mindset mean to you? Does it mean you always have to have a positive outlook
Business lesson learned while wine tasting
The last thing I expected to be thinking about was business, while my partner Jack and I spent 4 days